FX Mobile

 FX Mobile^® is a revolutionary workflow software product that uses innovative wireless communications technology and handheld, laptop, and desktop PCs, and PDAs to automate field service processes and help field service personnel do their jobs better and faster. Along with FX Service Center^®, FX Mobile eliminates the manual inefficiencies and paperwork that can overwhelm your field service workers and your business.

With FX Mobile, service workers receive work orders electronically on their mobile devices. It then guides them, screen by screen, through the job — prompting them to perform standard tasks, take notes, and even record future recommended repairs.

With the addition of electronic industry templates, field service workers can troubleshoot and solve problems even quicker. And, wireless data communication keeps them in real-time contact with each other and the office, cutting down on cellular phone and pager bills.

When done, the customer approves the work by signing the worker's screen. With the touch of a button, the completed work order is automatically sent to the office for processing and customer billing. At the same time, the service worker can email a copy of the work summary to multiple customer contacts for instant review. No intervention from the office is needed.

With FX Mobile, your field service personnel can now spend their time in the field, better servicing customers, generating new business, and increasing your bottom line.

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Copyright © 2000 J. Knutson and Associates, Inc. Last modified: January 02, 2008